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The benefits of doing business with Groupe DPJL

1. We're easy to find.

We have six branches for your convenience:
Châteauguay
St-Rémi
Montreal
Valleyfield
Hudson

Nuns Island

Even when our offices are closed, you can call our emergency service at 1 800 263 9913.

2. Your broker will be able to meet your specific needs.

In addition to being available to you, your advisor will give you a summary of your policies’ activities. At a glance, this document will show you the changes, payments and claims made in the past year of your contract.

3. We return calls quickly.

While we can’t always answer your questions on the spot, we promise to return your calls within two hours, since we know that your time is precious.

4. Our specialized staff have the latest training and an average of 10 years’ experience.

You can count on our qualified team to accompany you through the claim process.

5. In the event of a claim, we are attentive to your needs.

Groupe DPJL will contact you within two days after you have reported your disaster or claim. A manager will then follow up on your file every five days or according to an established schedule.

With this follow-up program, the Groupe DPJL team guarantees efficient, courteous and high-quality service that will enable you to monitor the progress of your claim.

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The benefits of doing business with Groupe DPJL

The benefits of doing business with Groupe DPJL

1. We're easy to find.

2. Your broker will be able to meet your specific needs.

3. We return calls quickly.

4. Our specialized staff have the latest training and an average of 10 years’ experience.

5. In the event of a claim, we are attentive to your needs.

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